Chats and Hangouts: Boosting Social Media Engagement through Conversation

One of the attractive aspects of social media companies for businesses of all sizes is that social platforms are usually designed to make individuals, and in this case companies more accessible. A business can directly address any complaints or questions about a company through FB comments or use Instagram to encourage conversation with your users.

Two platforms that have made communication between brands or celebrities and their fans or consumers more accessible and advanced are …read more